If you are not completely satisfied with your purchase we will be happy to offer you a refund or exchange. Buyer pays the return postage. To return your goods, you must do so within 14 days of receiving your order. This does not affect your statutory rights.
All jewellery items must must not have been worn and be returned in the original condition and packaging including any jewellery boxes.
Email us at firstname.lastname@example.org to inform us of the return. This must be done within 14 days of receipt of your order giving us full details of your order.
The following products cannot be returned:
Any pierced earrings or body piercings for health and hygiene reasons.
If you wish to exchange your purchase, please specify this when you contact us. This must be done within 14 days of receiving your products.
Refunds will be made within 3 days of the receipt of returned items. All undamaged returned products will be credited to the original purchaser's credit/debit card.
Real Silver Bling will not accept returns of any items that have been worn. Please note that we do not accept liability for returned goods if you do not return them using a signed for service.